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Elements and Performance Criteria

1. Identify audit dates
   • Document and schedule known or expected dates of external audits in accordance with workplace practices
   • Confirm dates and notify all relevant company personnel
2. Identify audit scope
   • Describe and convey audit scope to people affected by external audit processes
3. Identify audit team size and length/duration of the external audit
   • Identify audit team size and duration and make necessary notifications throughout the workplace
4. Review internal audit reports to check areas expected to be covered in the external audit
   • Conduct internal audits, where necessary, and develop reports in accordance with workplace policy and procedures
   • Review previous internal audit reports and production reports to identify past problem areas
   • Monitor and review previous problem areas
   • Review previous customer complaints that reflect on food production and safety
5. Make arrangements for the external audit process
   • Make arrangements for the external audit and confirm them with the auditors
   • Make arrangements for greeting the external auditors and the provision of a workplace guide in accordance with workplace requirements
   • Notify relevant internal departments of the arrangements
   • Determine roles and responsibilities of enterprise personnel in the audit process
6. Accompany the external auditors
   • Facilitate entry and exit interviews
   • Escort external auditors for the duration of the audit in accordance with established arrangements and workplace procedures
7. Report on the external audit
   • Report external audit finding in accordance with workplace requirements
   • Communicate external audit findings to relevant individuals
   • Follow up on external audit findings and take corrective action, where appropriate
8. Identify audit dates
   • Document and schedule known or expected dates of external audits in accordance with workplace practices
   • Confirm dates and notify all relevant company personnel
9. Identify audit scope
   • Describe and convey audit scope to people affected by external audit processes
10. Identify audit team size and length/duration of the external audit
    • Identify audit team size and duration and make necessary notifications throughout the workplace
11. Review internal audit reports to check areas expected to be covered in the external audit
    • Conduct internal audits, where necessary, and develop reports in accordance with workplace policy and procedures
    • Review previous internal audit reports and production reports to identify past problem areas
    • Monitor and review previous problem areas
    • Review previous customer complaints that reflect on food production and safety
12. Make arrangements for the external audit process
    • Make arrangements for the external audit and confirm them with the auditors
    • Make arrangements for greeting the external auditors and the provision of a workplace guide in accordance with workplace requirements
    • Notify relevant internal departments of the arrangements
    • Determine roles and responsibilities of enterprise personnel in the audit process
13. Accompany the external auditors
    • Facilitate entry and exit interviews
    • Escort external auditors for the duration of the audit in accordance with established arrangements and workplace procedures
14. Report on the external audit
    • Report external audit finding in accordance with workplace requirements
    • Communicate external audit findings to relevant individuals
    • Follow up on external audit findings and take corrective action, where appropriate

Range Statement

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Performance Evidence

The candidate must manage or oversee at least one complete external audit of the establishment’s quality system.

The candidate must:

apply relevant communication and problem-solving skills

work effectively as an individual and as part of a team

demonstrate clear communication and interpersonal skills related to preparing for and participating in an external audit

schedule, record the schedule and manage the planning for external audits

ensure the quality systems covering the area to be audited are in place and effective as shown by internal audit reports

identify and apply relevant workplace health and safety and regulatory requirements

use available technology to prepare for and follow up external audits

identify reports of internal and external audits and take corrective action

maintain currency of knowledge through independent research and professional development

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Knowledge Evidence

The candidate must demonstrate a broad factual, technical and theoretical knowledge of:

regulatory and other requirements for external audits

technical and regulatory aspects covered by each external audit

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